Apollo Hospitals Wins Asian Hospital Management Awards 2012 in Four Categories

NEW DELHI and HANOI, Vietnam, September 17, 2012 /PRNewswire/ --

Received Honours in Customer Service, Corporate Social Responsibility (CSR), Cost Reduction and Patient Safety

Apollo Hospitals, the leading hospital chain in India and international markets, has been declared as winner in four categories at The Asian Hospital Management Awards 2012. The finalists were chosen out of 363 entries representing 89 hospitals from 12 countries.

Winners were announced during the Gala Dinner and Awards Night at Melia Hotel in Hanoi, Vietnam. More than 800 delegates from 25 countries attended the hospital management awards in Hanoi where over 55 speakers from across the globe came together and shared their experiences in the healthcare domain.

The Group's Indraprastha Apollo Hospital in Delhi has been awarded for its "Apollo Community Outreach Programme" and "Improving Patient Satisfaction Levels", while the Apollo Gleneagles in Kolkata has received awards for its efforts in ensuring "Increased Productivity through reduction of length of stay" and Project ESCALATE (Eleven Strategies to Combat Antimicrobial Resistance Rate).

Ms. Sangita Reddy, Executive Director, Operations, Apollo Hospitals Group (India) said, "This is a very proud moment for all of us at the Apollo Hospitals Group. It is extremely rewarding to see two of our facilities getting nominated at such a prestigious event. At Apollo Hospitals, we aim to deliver comprehensive health services and quality care consistently to provide value to our customers. Our commitment is to achieve this through responsible practices and sustained investments in our people as well as technology to meet the challenges of tomorrow. We believe in inclusive growth and contributing to the community; our programmes are just a reflection of this commitment and our efforts in taking healthcare to the next level."

As part of Apollo Hospitals' ongoing commitment for creating health awareness and providing preventive care to the general public, 20 Continuing Medical Education programmes, 32 health camps, 10 health talks and 44 specialty clinics were organised. Furthermore, Indraprastha Apollo Hospitals has been conducting a community outreach programme where regular free OPDs have been held at its hospital in New Delhi.

In collaboration with the Delhi Government, Apollo Hospitals has also serviced the community via its mobile health scheme in five economically-depressed city areas. Through this scheme, numerous patients from economically-weaker sections have been screened and provided medical care at their doorsteps.

Divided into multiple categories, the awards were presented to hospitals in the region that, in the opinion of the judges and advisers, have implemented or enhanced outstanding and innovative projects, programmes, and best practices during the previous year.

The 11^th Asian Hospital Management Awards were presented in the following categories:

                 
    Category 1:  Corporate Social Responsibility (CSR) Project
    Category 2:  Cost Reduction Project
    Category 3:  Human Resource Development Project
                 Service Improvement For Internal
    Category 4:  Customers Project
    Category 5:  Marketing, PR or Promotional Project
    Category 6:  Patient Safety Project
    Category 7:  Clinical Service Improvement Project
    Category 8:  Customer Service Project
                 Bio Medical Equipment/Facilities
    Category 9:  Improvement Project
    Category 10: Most Improved Local Hospital
    Category 11: Grand Award

About Apollo Hospitals:

In 1983, Dr. Prathap C Reddy, the architect of Indian healthcare, launched the first corporate hospital in India, Apollo Hospitals Chennai. Over the years, Apollo Hospitals Group has grown to become one of Asia's largest integrated healthcare organizations with over 8,500 beds across 50 hospitals, more than 1350 pharmacies and over 100 diagnostic clinics. The Group also offers medical business process outsourcing services, health insurance services and clinical research divisions with a focus on epidemiological studies, stem cell research and genetic research.

To develop talent for the burgeoning need of superior healthcare delivery, Apollo Hospitals Group has 11 nursing and hospital management colleges. These achievements have earned Apollo Hospitals Group several accolades, including the Centre of Excellence from the Government of India and recognition from the Joint Commission International (seven of our hospitals are JCI accredited). In a rare honour, the Government of India issued a commemorative stamp in recognition of Apollo's contribution, the first for a healthcare organization. Apollo Hospitals Chairman, Dr Prathap C Reddy, was conferred with the prestigious Padma Vibhushan, in 2010. Apollo Hospitals Group, for over 28 years, has continuously excelled and maintained leadership in medical innovation, world-class clinical services and cutting-edge technology. Our hospitals are consistently ranked amongst the best hospitals globally for advanced medical services and research.

For more information, please visit: www.apollohospitals.com

Primary Media Contact: Ms Parul Chhabra, parul_c@apollohospitals.com, 91-9810855410

Secondary Media Contact: Ms Kusum Sahijpal, kusum_s@apollohospitals.com, 91-9999973090