Cartrefi Cymunedol Gwynedd to Build Online Processes Using FlowForma Process Automation

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CCG is an independent not-for-profit organisation registered and regulated by the Welsh Government. Responsible for the management and maintenance of properties, they have invested £137 million over the past six years to achieve the Welsh Housing Quality Standard (WHQS) for more than 6,300 homes. As part of CCG's housing stock, they have 400 sheltered units for older and more vulnerable individuals.

With a background in software and an awareness of the huge benefits of low code development Geraint Vernon, Business Systems Support Manager at CCG, recommended that transforming the organisations internal paper-based business processes using such technologies, would be highly beneficial to CCG. Benefits would include processes being fully auditable, fit in with CCG's agile working policy and require less time/effort to be completed and processed by staff. The ability to easily report on areas such as absence costs and mileage expenses would change the current focus from report creation to proactively responding to the data. With such organisational benefits identified, Geraint went about searching for a solution that best suited CCG.

Whilst searching online for a process automation solution, Geraint came across FlowForma and noticed their process automation tool had won several Microsoft awards, so he signed up for a trial. FlowForma Process Automation's ability to be implemented within CCGs Office 365 cloud tenancy and it's no code approach to Business Process Management (BPM) development was perfect. The next step was to build out a PoC (proof of concept) within the demo site for the Leave of Absence and Expenses processes using their now dedicated BPM developer, Alun Hughes. This was quickly completed and presented to various process owners and senior managers who were all very impressed.

After scoring above all its competitors in terms of ease and speed of development, re-useable elements and with friendly support throughout from the FlowForma team during their trial period, they had come to a unanimous decision. "The technical support we received from the FlowForma team made us feel important, whereas with other vendors it was essentially non-existent," said Geraint. A re-engineered and transformed Leave of Absence and Expenses processes are currently being developed by Alun Hughes, Business Systems Developer. CCG also plan to develop solutions in FlowForma Process Automation for many other CCG corporate processes over the coming year, such as Staff Time Recording and the processing of New Starters and Leavers.

"CCG are another example of an organisation looking to reach a paperless office by bringing their corporate processes online. The decision to eradicate paper-based processes internally and embrace digital transformation, will ultimately provide CCG with new found efficiencies and transparencies throughout," said Neil Young, Chief Executive Officer, FlowForma.

Supporting Resources: 

• Read an independent review of FlowForma Process Automation by respected analyst Neil Ward-Dutton of MWD Advisors: www.flowforma.com/mwd-on-the-radar
• To find out how the FlowForma Cloud Process Automation tool works visit: www.flowforma.com/how-it-works
• To learn more about FlowForma Process Automation, book a demo with one of our experts:
  www.flowforma.com/book-a-demo
• To find out how FlowForma Process Automation compares against its peers visit:
  www.g2crowd.com/products/flowforma-process-automation/reviews

About FlowForma 

FlowForma, the leading provider of Process Automation tools for Microsoft Office 365^® has been revolutionising the traditional BPM space with an innovative approach to developing award winning products that empower users to create and streamline processes smarter and faster, utilising the familiar SharePoint platform, without any coding.

FlowForma is a Gold Microsoft Partner, with over 150,000 users across Europe, America and Asia. The company is headquartered in Dublin with offices in London and Boston and is motivated by its values to innovate, evolve and achieve with employees, customers and partners.

For further information or a 30-day free trial, visit www.flowforma.com

About Cartrefi Cymunedol Gwynedd 

CCG is a housing association set up in 2010 following a 'yes' vote from Gwynedd Council tenants.

As north Wales' largest housing association, they provide quality, affordable homes and services to tenants and strive to protect and develop the culture and heritage of the communities it serves.

As a registered social landlord their primary purpose is to provide affordable rented homes to those in housing need. It is an independent not-for-profit organisation registered and regulated by the Welsh Government. Being not-for-profit means any surplus income is put back into the business so they can continue to provide homes and services.