Fujitsu's GlobeRanger IoT Solution to Track and Manage BearCom's Digital Radio Assets

MUNICH, November 15, 2016 /PRNewswire/ --

BearCom, North America's largest provider of two-way radio wireless communications equipment and solutions, has chosen to deploy Fujitsu's GlobeRanger¹ IoT tracking solution to manage and track its extensive portfolio of rental wireless devices that are used to support many of the largest events in the country.

BearCom is deploying the Fujitsu GlobeRanger iMotion IoT platform and its GR-AWARE asset tracking system to dramatically simplify the process of managing some 25,000 rental wireless devices, the most extensive portfolio in the industry. These assets, which include high performance digital radios, are used by a broad cross section of customers including public safety professionals, at large-scale, high-profile events such as the Academy Awards shows and festivals such as Coachella. By implementing the IoT solution, BearCom will significantly reduce the time required to process approximately 16,000 contracts a year and will streamline the management of 7,000 - 8,000 annual equipment transfers between its branches.

Nabil Lodey, Head of GlobeRanger, comments: "The beauty of IoT technologies is their ability to be applied to a broad range of existing processes. In this case, the asset management process doesn't change - each step is just completed almost instantaneously and with minimal effort. The key to success is working closely with our customers' operational teams to fully understand their processes and the business challenges they want to address, and then working together to co-create and implement solutions that deliver real and measurable results and business value."

The inventory for equipment held by each of BearCom's 33 US branches does not remain static - it fluctuates as equipment is moved between locations as orders are fulfilled and returned. Currently, each item must be manually scanned before transfer, which involves removing the radio batteries to access the barcode, and again on arrival. Rental orders are prepared and delivered to customers, then scanned again. Returns involve the same process in reverse. This means that for BearCom, it is a time-consuming task to simply ensure that all its equipment is exactly where it needs to be, especially when a single order can comprise up to 3,000 individual devices. By implementing Fujitsu's GlobeRanger IoT solution, the BearCom team will not only be better able to serve customers, but will also experience fewer lost or mislaid devices.

Brent Bisnar, Executive Vice President at BearCom, says: "We've always done a good job of asset management, but scanning individual barcodes on more than 25,000 rental devices is a laborious task. The new GlobeRanger IoT asset tracking system means we can simply wave a reader over a box to determine what's inside. Our customers will also benefit from faster equipment returns - which is a great competitive advantage for us. Importantly, we also expect that these efficiencies will give us more time to focus on our core business, improving our products and services and deepening our customer relationships."

Read the full release at: http://www.fujitsu.com/fts/about/resources/news/press-releases/index.html

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Isabell Horvath
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E-mail: isabell.horvath@ts.fujitsu.com

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