LONDON, Sept. 23, 2015 /PRNewswire/ -- Integreon, a leading global provider of outsourced legal, document, business and research support, has announced the launch of legal process outsourcing (LPO) in South Africa and the expansion of its research business in conjunction with the opening of an improved global delivery centre in Johannesburg. The move will provide increased support for UK-based organisations which maintain operations in South Africa.
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"Since the opening of our South African office in 2008, we have seen continued business growth for strategic and market research services. Over the last couple of years we have also witnessed a significant demand for LPO services to be delivered from South Africa. To meet our clients evolving needs, we have hired additional personnel in Johannesburg and invested in an improved global delivery centre," said Bob Gogel, CEO, Integreon. "The official launch of our LPO services follows recent success we've had in working with a number of South African clients to improve their legal department operations through legal spend management and process reengineering."
"The Department of Trade and Industry has prioritised the Business Process Services sector to create employment opportunities for South Africans. We welcome Integreon's support for innovation and our flourishing outsourcing industry in South Africa, including their commitment to economic transformation and advancement through enterprise development," said Reshni Singh, Director of Business Process Services at The Department of Trade and Industry (the dti), South Africa.
Integreon's Johannesburg expansion marks the seventh office Integreon has opened or expanded around the world in the last 18 months, which includes London; New York; Manila; Noida (Delhi); Fargo, North Dakota; and most recently Austin, Texas. The upgraded Johannesburg facility utilises an open-concept design and technology to facilitate greater collaboration among a diverse and local team of Integreon Associates, and with colleagues from other Integreon locations around the world.
"We anticipate that our delivery capabilities in South Africa will be of great interest to not only our South African-based law firm and legal department clients, but also those located in the UK and elsewhere. Many of our UK-headquartered clients have a significant presence in South Africa. The two locations' legal systems are inherently similar and of course there is only a one hour time difference," said Mark Ross, Integreon's Global Head of Legal Process Outsourcing. "Cost does remain a driver in determining the choice of location for legal services, but there are many other forces at play, including ethical and legislative restrictions, complexity of the task at hand, familiarity with a particular jurisdiction, amount and type of communication required, project duration, client comfort, time zone preference and language skills."
The improved office in South Africa represents a key element of the firm's global network of award-winning service centres which specialise in providing high-quality support for legal and business professionals. In addition, Integreon Associates in South Africa regularly participate in giving back to the local community through an active corporate social responsibility program, including, for example, their recent support of the St. Vincent School for the Deaf in Rosebank, Johannesburg.
The company's legal services include legal consulting, compliance, due diligence, discovery and document review, contract management and review, legal research and legislative tracking and administrative support services. Its research services include financial research and analytics, strategic research and business information services.
Integreon's Johannesburg delivery centre is located at 1st Floor, West Wing, Norwich Place, 2 Norwich Close, Sandown 2146, Sandton, Johannesburg, South Africa.
About Integreon
Integreon is a trusted, global provider of award-winning legal, document, business and research support solutions to leading law firms, corporate legal departments, financial institutions and professional services firms. Around the globe, Integreon's 2,200 Associates support more than 250 clients in areas such as market and competitive intelligence, discovery, legal process outsourcing (LPO), operating model transformation and back office redesign. Integreon also excels in business support services such as IT, document processing, finance and HR. With our unrivaled outsourcing experience and industry-leading onshore and offshore capabilities, clients increasingly rely on Integreon to provide value-added solutions and meet their needs in a demanding business environment. Integreon has won more than 40 industry awards over the past five years and supports its global client base from 13 delivery centres across the US, UK, India, China, Philippines and South Africa.
For more information about Integreon's extensive range of services, please visit www.Integreon.com and follow Integreon on social media at LinkedIn, Twitter, Facebook, and Weibo.
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