LivePerson's 2012 Customer Summit Series Kicks off with Aspire EMEA in London, May 3rd

- LivePerson experts and leading brands, including BskyB, O2, RBS Natwest, and Virgin Atlantic will share best practices transforming the customer experience at Aspire EMEA 2012  

NEW YORK, May 3, 2012 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN), a provider of real-time chat, voice and content solutions that increase conversions and improve customer experience, today announced that it will be kicking off its annual global customer event with Aspire EMEA 2012, on May 3rd at the Vinopolis in London. Aspire EMEA 2012, a gathering of leaders and innovators in customer experience, will focus on new possibilities in real-time customer engagement technology, intelligence, and personalization. Aspire APAC will be held in Sydney May 24th, and Aspire Americas will be held in NYC on June 12-14th.

The Aspire event promises to be a connection-filled and dynamic forum, where attendees will have the opportunity to engage with LivePerson subject matter experts, customers, and thought leaders from the industry and the local community. The day-long event will include demonstrations of the latest LivePerson innovations, including LivePerson's intelligent engagement platform, LiveEngage, and intelligence-driven products such as LP Marketer, LP Insights, and LP Analytics Driven Engagement. The agenda also features interactive discussions and customer case studies highlighting customer successes using LivePerson's products and partner-developed applications.

"I believe the greatest challenge for businesses today is in their ability to connect with their consumers in a meaningful way across the diverse landscape of social, mobile and online interaction," said Robert LoCascio, CEO and Founder, LivePerson. "Through Aspire, we hope to provide our customers with the industry-leading practices and insights to transform their customer engagement strategy and help grow their businesses in a bold new way."

Aspire EMEA 2012 features a powerful agenda of speakers who will share how their organisations are revolutionising the customer and community experience:

• "Building a world class customer experience at BSkyB," from Wendy Schratz, eServices Director, BskyB
• "Surprisingly helpful banking – great ideas come from great conversations," from Sarah Evans, Head of Webchat & New Contact Media, RBS NatWest
• "The future of Mobile Engagement and what it means for your business," from Sarah Evans, Head of Mobile Channels, O2
• "Developing a customer engagement strategy at Parcel2Go to deal with explosive growth," from Martin Brown, General Manager, Parcel2Go
• "Developing a Brand Service Style," from Simon Smith, Head of Multi Channel Customer and Employee Experience, O2
• "Pioneering new customer service at Virgin Atlantic," from Fergus Boyd, Strategy Manager, eBusiness, Virgin Atlantic
• "Building Connections with the Community and Naomi House," from Tina Starbuck, Corporate Fundraiser, Naomi House

Tune in for a live webcast of the Aspire EMEA presentations, starting at 9:30 AM GMT+1, at: http://www.liveperson.com/news-events/aspire2012/emea. Follow @LivePerson and #LPAspire for event updates. 

For more information on Aspire EMEA, visit http://www.liveperson.com/news-events/aspire2012/emea/agenda 

Aspire APAC will be held on May 24 in Sydney, Australia. For more information on Aspire APAC, visit http://www.liveperson.com/news-events/aspire2012/apac

Aspire Americas will be held on June 12th-14th in New York City. For more information on the Aspire Americas agenda, visit http://www.liveperson.com/news-events/aspire2012/usa

About LivePerson

LivePerson, Inc. (Nasdaq: LPSN) offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real-time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.

More than 8,500 companies rely on LivePerson's platform to increase conversions and improve customer experience, including Hewlett-Packard, IBM, Microsoft, Verizon, Sky, Walt Disney, PNC, QVC and Orbitz.

LivePerson received the CODiE award for Best Ecommerce Solution in 2011, and has been named one of America's 25 Fastest-Growing Tech Companies by Forbes in 2011 and a Company of the Year by Frost and Sullivan in 2011. LivePerson is headquartered in New York City with offices in San Francisco, Tel Aviv, Atlanta, London and Melbourne, Australia.

Safe Harbor Provision

Statements in this press release regarding LivePerson that are not historical facts are forward-looking statements and are subject to risks and uncertainties that could cause actual future events or results to differ materially from such statements.  Any such forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995.  It is routine for our internal projections and expectations to change as the quarter and year progresses, and therefore it should be clearly understood that the internal projections and beliefs upon which we base our expectations may change. Although these expectations may change, we are under no obligation to inform you if they do. Actual events or results may differ materially from those contained in the projections or forward-looking statements. Some of the factors that could cause actual results to differ materially from the forward-looking statements contained herein include, without limitation: potential fluctuations in our quarterly and annual results; the adverse effect that the global recession may have on our business; competition in the real-time sales, marketing, customer service and online engagement solutions market; our ability to retain existing clients and attract new clients; risks related to new regulatory or other legal requirements that could materially impact our business; impairments to goodwill that result in significant charges to earnings; volatility of the value of certain currencies in relation to the US dollar, particularly the New Israeli Shekel, U.K. pound and Euro; risks related to our international operations, particularly our operations in Israel, and the civil and political unrest in that region; responding to rapid technological change and changing client preferences; our ability to retain key personnel and attract new personnel; risks related to the operational integration of acquisitions; technology systems beyond our control and technology-related defects that could disrupt the LivePerson services; privacy concerns relating to the Internet that could result in new legislation or negative public perception; risks related to the regulation or possible misappropriation of personal information; legal liability and/or negative publicity for the services provided to consumers via our technology platforms; risks related to protecting our intellectual property rights or potential infringement of the intellectual property rights of third parties; and risks related to our common stock being traded on more than one market, which may result in additional variations in the trading price of our common stock. This list is intended to identify only certain of the principal factors that could cause actual results to differ from those discussed in the forward-looking statements. Readers are referred to the reports and documents filed from time to time by us with the Securities and Exchange Commission for a discussion of these and other important risk factors that could cause actual results to differ from those discussed in forward-looking statements.

Media Contacts

Erin Kang
LivePerson, Inc.
ekang@liveperson.com
212.609.4256

Kristen Filippini
Zer0 to 5ive, LLC
kristen@0to5.com
516.356.1136