Problems Lean Solves, An Improvement Story
SEATTLE, April 13, 2016 /PRNewswire/ -- Virginia Mason Institute, a leading lean education resource for health care organizations, just released a new improvement story that outlines how a pharmaceutical error had a profound effect on a patient, leaders and staff — and eventually the processes.
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How did the team uncover the systemic cause of the problem, and how did they dramatically reduce defects in the process to make sure such an event never happened again?
Click here to read how the team discovered the problem and put a long term solution in place to keep patients safe.
At Virginia Mason Institute, the lean methods we teach — and our primary source of inspiration — come from the remarkable work our colleagues do every day at Virginia Mason. Read about some of the improvement work we've created, implemented and sustained to make care dramatically better for patients, providers and staff.
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About Virginia Mason Institute
Virginia Mason Institute provides lean coaching and education to organizations worldwide to improve patient safety, quality and efficiency. Our certified lean experts help health care leaders embed a sustainable lean culture that produces better care and improved patient and staff satisfaction.
Contact: Elaine Riordan, Public Relations Specialist
Phone: (206) 341.1600
Email: marketing@virginiamasoninstitute.org
Website: www.virginiamasoninstitute.org
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