TORONTO and BARCELONA, Spain, February 14, 2011 /PRNewswire/ --
- Viacloud Selects Redknee's Billing and Customer Management Solution to Launch its Operations in UK
Redknee (http://www.redknee.com/) (TSX:RKN), a leading provider of business-critical billing and charging software and solutions for communications service providers, is pleased to announce at Mobile World Congress that Viacloud, a global alternative mobile services company, has selected Redknee's billing, rating, settlement and customer care solution to support the launch of its UK operations. This new customer win will benefit from the synergies of the recent acquisition that have enhanced Redknee's turnkey converged billing solution with additional Tier-1 operator capability. Viacloud's UK operation is focused on supporting new and existing mobile operators to cost-effectively develop targeted services offerings.
Redknee's real-time billing and settlement solution enables MVNOs to deploy and manage their own billing, settlement and customer care facility in order to have more control and flexibility over the customer experience. Redknee's converged platform enables operators with the flexibility to launch new business models in order to grow new revenue streams. Redknee's solution will also manage Viacloud's partner, customer care and interconnect requirements as it increases its partners and launches MVNOs from its platform as a Mobile Virtual Network Aggregator. During the selection process, Viacloud was particularly impressed by Redknee's reputation to quickly deploy and launch its solutions and the success it has achieved with other Tier 1 and MVNOs.
Mutaz Otaibi, Viacloud's CEO commented:
"We are committed to providing innovative solutions to our clients and selected Redknee for its reputation in successfully launching into competitive markets and gain market share."
In addition to the flexibility and scalability for service providers to support MVNOs from their Redknee platform, Redknee's real-time converged billing platform will enable Viacloud to offer the benefits of real-time promotions, reduced operating costs and advanced customer care to MVNOs quickly and effectively.
Lucas Skoczkowski, Redknee's CEO commented:
"We are pleased to be supporting Viacloud's growth strategy. Redknee's flexible and open solutions are empowering enterprising service providers to enhance the customer experience and launch more innovative services in order to differentiate themselves. At Redknee, we believe that customer insight, flexibility to offer competitive services and a robust subscriber experience will be essential to driving profitable growth for these customers, and continue to invest in our solutions to support them."
Visit Redknee at Mobile World Congress, being held in Barcelona from 14-17 February, in Hall 1, Booth 1E37.
For more information about Redknee and their solutions, please go to http://www.redknee.com.
About Redknee:
Redknee is a leading global provider of innovative communication software products, solutions and services. Redknee's award-winning solutions enable operators to monetize the value of each subscriber transaction while personalizing the subscriber experience to meet mainstream, niche and individual market segment requirements. Redknee's revenue generating solutions provide advanced converged billing, rating, charging and policy for voice, messaging and new generation data services to over 90 network operators in over 50 countries. Established in 1999, Redknee Solutions Inc. (TSX: RKN) is the parent of the wholly-owned operating subsidiary Redknee Inc. and its various subsidiaries. References to Redknee refer to the combined operations of those entities. For more information, visit http://www.redknee.com.
About Viacloud
Viacloud is a global alternative mobile services company with operations across Europe and the Middle East. As a fully integrated mobile virtual network aggregator (MVNA) in the UK market, Viacloud supports new and existing mobile operators to cost-effectively develop targeted service offerings.
For further information:
Redknee Solutions:
Humera Malik, Director of Global Marketing
+1-905-625-2102
humera.malik@redknee.com
Redknee Solutions:
David Charron, Chief Financial Officer
+1-905-625-2943
Investor Relations:
Investor_relations@redknee.com
(RKN.)
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