ServiceNow Solutions Now Supported by Continuity Software's AvailabilityGuard for Integrated Availability Risk Management

NEW YORK, August 5, 2014 /PRNewswire/ --

AvailabilityGuard Integration Enables ServiceNow Customers to Eliminate Infrastructure Outages 

Continuity Software™, the world's leading provider of service availability risk management solutions, today announced full support and comprehensive integration with the ServiceNow portfolio of cloud-based products.  IT organizations that use ServiceNow will now be able to take advantage of Continuity Software's AvailabilityGuard™ software in order to eliminate infrastructure outages. With automated daily verification of the entire IT infrastructure configuration, ServiceNow customers can now proactively discover and address issues before they cause downtime and data loss, thereby ensuring uninterrupted service availability and business continuity.  

The AvailabilityGuard Risk Discovery Engine™ automatically scans the entire IT infrastructure in a non-intrusive, read-only mode, collecting up-to-date configuration information from servers and clusters, storage devices, database servers, virtual infrastructure, and the networks that connect them across physical, virtual and into the cloud.  AvailabilityGuard then analyzes the information gathered against its continuously updated knowledgebase of over 5,000 risk signatures and vendor best practices, pinpointing any misconfigurations that could lead to downtime and data loss.  To ensure ServiceNow issues are tracked to resolution, AvailabilityGuard now automatically creates a ServiceNow incident.  Ticket information includes a detailed description of the problem, its potential business impact, and suggestions for remediation.  

"You would be hard-pressed to find an IT organization that didn't recognize that their time could be better spent on strategic activities directly impacting the bottom line, as opposed to chasing incidents and firefighting," said Doron Pinhas, CTO, Continuity Software. "The integration of AvailabilityGuard with tools such as ServiceNow allows IT organizations to embed a proactive approach to outage prevention into their current tool set, enabling IT teams to streamline operations, improve productivity and refocus their valuable time and resources."  

To learn more about the AvailabilityGuard ServiceNow integration, please visit: http://www.continuitysoftware.com/products/servicenow-integration/

To request a demo, please visit: http://www.continuitysoftware.com/contact-us/request-a-demo/

About Continuity Software     
 

Continuity Software is the world's leading provider of service availability risk management solutions.  Trusted by many of the largest and most successful companies around the world, Continuity Software's award-winning software mitigates downtime and data-loss risks across the entire enterprise IT landscape, including the datacenter's disaster recovery, high availability (HA), and private cloud environments. With Continuity Software solutions, organizations can be confident that service availability, data protection, and business continuity goals will be met or exceeded 365 days a year.  For further information, please visit http://www.continuitysoftware.com, email info@continuitysoftware.com, or call: +1-888-782-8170 (United States) or +972 (3) 6470888 (Israel). 

Additional Resources: 

- Surveys: http://www.continuitysoftware.com/resources/surveys/

- On-Demand Webinars: http://www.continuitysoftware.com/resources/videos-2/

- White Papers: http://www.continuitysoftware.com/resources/white-papers/

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© Continuity Software.  Continuity Software, RecoverGuard, AvailabilityGuard, AvailabilityGuard/Enterprise, AvailabilityGuard/Cloud, AvailabilityGuard/DR, AvailabilityGuard/Cluster, and AvailabilityGuard/SAN are trademarks of Continuity Software.  All other brand and product names in this announcement may be trademarks or registered trademarks of their respective holders. 

PR Contact:
Nicole Gorman
Corporate Communications
Continuity Software
+1-508-397-0131
nicoleg@continuitysoftware.com