Spinnaker Support Announces New EMEA Third-Party Maintenance Customer

-- Switzerland-based Emmi Group looks for high-quality service and cost savings during ERP migration to SAP

DENVER, April 24, 2014 /PRNewswire/ -- Spinnaker Support, a global market leader for SAP, JD Edwards, Siebel, and Oracle Database third-party maintenance, application/technical management, and consulting services, today announced Swiss-based Emmi Group has chosen Spinnaker Support as its JD Edwards support and maintenance partner during their three year migration to SAP.

Emmi is the largest Swiss milk processor and one of the most innovative premium dairies in Europe. In Switzerland, Emmi focuses on the development, production, and marketing of a full range of dairy and fresh products as well as the production, ageing, and trading of primarily Swiss cheeses. Outside Switzerland, Emmi concentrates on brand concepts and specialties in European and North American markets. The company's decision to consider a third-party maintenance alternative to Oracle was driven by their decision to implement SAP as their ERP platform, replacing the four separate JD Edwards EnterpriseOne environments. 

Emmi has a very large JD Edwards installation with over 1,000 users. They have been running four separate JDE environments, with three different versions of EnterpriseOne, including 1500 custom objects in their Financial, Sales, and Logistics modules alone. Rather than performing a JD Edwards upgrade, the company decided to implement and migrate to SAP. Their number one priority in looking at third-party maintenance providers was to save money during the transition while maintaining premium maintenance to ensure no impact to their core business in Switzerland.

"The third-party maintenance model is a real alternative to Oracle's annual fees," said Heinz Hodel, CIO of Emmi.  "Spinnaker Support's one-stop shop for JD Edwards customers helps Emmi maximize the ERP software investments."

Spinnaker Support serves a global customer base in over 32 countries speaking nine languages. Organizations, like Emmi, can save 50% off their vendor annual maintenance while receiving superior service and with no interruption to their business.

"Organizations have a variety of reasons for seeking out third-party maintenance solutions," said Matt Stava, CEO of Spinnaker Support. "The services we are providing to Emmi afford them the opportunity to begin their migration process with the confidence that the current system will receive premium support. Our global support team is the most experienced in the business, providing that confidence to the customer."

About Spinnaker Support

Spinnaker Support, a global market leader for SAP, JD Edwards, Siebel, and Oracle Database third-party maintenance, co-sourcing, and consulting services, helps companies maximize their ERP and CRM software investments. More than 230 current clients worldwide have chosen Spinnaker Support as their provider of choice. Headquartered in Denver, Colorado, Spinnaker Support services are available across the globe via offices located in Cape Town, Denver, London, Mumbai, and Singapore. To learn more about Spinnaker Support, visit www.spinnakersupport.com, call +1-877-476-0576 or follow us on Twitter and LinkedIn.  

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