Tripp Lite Care Service and Support Keeps Organisations Fully Operational Around the Clock

News provided by

Tripp Lite

22 May, 2018, 08:00 GMT

Comprehensive maintenance and service program ensures maximum UPS reliability and longevity

CHICAGO, May 22, 2018 /PRNewswire/ -- Tripp Lite, a world-leading manufacturer of power protection and connectivity solutions, has introduced the Tripp Lite Care℠ service and support program. Tripp Lite Care℠ is a comprehensive maintenance and service program designed to ensure UPS reliability and longevity through proper installation, regular maintenance checks and other add-on services.

At the core of Tripp Lite Care℠ are Tripp Lite's Global Expert Service Team. The team provides expert consultation, installation assistance, user training, regular preventative maintenance and much more.

Organisations can choose a comprehensive service contract from one of several tiers, or customise the service to fit their specific needs and budget. Add-on services include 24/7 tech support, battery replacement, rapid-response service and extended warranties.

"We recognise what a significant investment UPS systems are," VP of International Service Brian Macnamara said. "The goal of Tripp Lite Care℠ is to maximise the UPS service life and prevent breakdowns that lead to costly downtime and premature replacement." Macnamara adds, "By offering Tripp Lite Care℠, we prove our continued commitment to outstanding and expert service."

Key Features:

  • Expert Consultation
  • Installation Assistance
  • 24/7 Technical Support
  • Customisable Service Plans
  • Preventative Maintenance
  • Rapid-Response Repair Service
  • User Training
  • Extended Warranties

About Tripp Lite
Outstanding product reliability and exceptional service have been Tripp Lite trademarks for 95 years. Tripp Lite´s innovations include the world's first UPS system designed specifically for personal computers and the world's most trusted premium surge protector—the Isobar®—with more than 19 million in use. Tripp Lite maintains the highest level of ready-to-ship inventory in the industry with more than 4,500 different products, including UPS systems, rack systems and cooling solutions, PDUs, PowerAlert software for enterprise-level system management and control, surge protectors, KVM switches, cables and connectivity products, inverters, power strips and notebook accessories. Headquartered in Chicago, Illinois, Tripp Lite maintains a global presence with fully staffed offices worldwide. Additional information, including a list of Tripp Lite's sales offices and authorised reseller partners, can be found by visiting Tripp Lite's website: www.tripplite.com.

Media Contact
Christy Prosapio
Director of International Marketing
Tripp Lite
773-869-1524
christy_prosapio@tripplite.com

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Related Links

http://www.tripplite.com