DOUGLAS, Isle of Man, July 24, 2013 /PRNewswire/ --
Isle of Man contact centre to diversify multilingual operations
Isle of Man based customer contact centre Yello is bidding to be the first point of call for companies seeking a multilingual customer service solution after launching a recruitment drive for operatives with language skills.
With global companies increasingly seeking a 'one stop shop' solution for their customer service fulfilment requirements, Yello is keen to take full advantage of the varied language skills that exist within the Isle of Man community, helping it offer services in a range of languages that no rival can match.
"Our client's needs are very important to us and no two have the same requirements, so the aim is to ensure that we can fulfil their requirements regardless of language and geographical location," said Martin Linham CEO of Yello "We already offer a varied range of languages that includes Italian, German, Norwegian and Swedish, and we're expanding this week by week."
Yello provides a total customer service solution in multiple languages, delivering a round-the-clock service to clients. This gives customers the ability to offer customer service in multiple time zones without using more than one contact centre operator.
Mr Linham added: "With the expansion and growth of Yello over the past few months we are able to offer a wider range of multi-lingual services to clients all over the globe, including niche languages such as Greek and Finnish speakers. We want Yello to be the first point of call for all companies requiring multiple languages."
Yello are still actively recruiting for these languages and others. Those interested in applying for a position can visit http://www.talktoyello.com or email careers@talktoyello.com
Issued on behalf of In-Q Ltd by Point Pleasant Communications
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